Last updated: April 21, 2026
Information we collect
We collect information that you provide directly to us when you:
Place an order (name, billing/shipping address, email, phone number, payment information)
Create an account (email, password, preferences)
Contact customer support (any information you choose to share)
Subscribe to our newsletter (email address)
We also automatically collect certain information when you visit our website, including:
IP address, browser type, operating system, referral URLs
Pages viewed, time spent, and clickstream data
Cookies and similar tracking technologies (see Section 4)
How we use your information
We use your information to:
Process and fulfill your orders (including payment, shipping, and returns)
Communicate with you about your order, returns, or customer service inquiries
Improve our website, products, and customer experience
Send marketing emails only if you have given explicit consent (you may opt out anytime)
Sharing of information
We do not sell or rent your personal information to third parties. We may share your information with trusted third‑party service providers only to operate our business:
Payment processors (Stripe, PayPal) to handle transactions
Shipping carriers (USPS, FedEx, UPS, DHL, Canada Post) to deliver your order
Email service providers for transactional and marketing emails
Analytics providers (e.g., Google Analytics) to understand site usage
All third parties are contractually required to protect your data and use it only for the services they provide to us.
Cookies & tracking
We use cookies to remember your preferences, analyze site traffic, and improve your experience. You can disable cookies through your browser settings, but some features of our website may not function properly.
Your rights (GDPR & CCPA compliance)
If you are a resident of the European Economic Area (EEA) or California (USA), you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Data portability
Withdraw consent at any time (where applicable)
To exercise any of these rights, contact us at privacy@venusetflour.com. We will respond within 30 days.
Data security
We use industry‑standard encryption (SSL/TLS) to protect your information during transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children’s privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.
Contact us
For privacy‑related questions, please email privacy@venusetflour.com or write to:
Venusett Fleur LLC
4618 Avenue Longchamps, Lutz, FL 33558, United States